Frequently asked question

Answers to our most commonly asked questions

About XyliMelts

Dry mouth (clinically termed xerostomia) is a condition in which your salivary glands can no longer produce normal saliva flow.

Xylitol is a carbohydrate that is found in plants such as raspberries, corn, oats, mushrooms and birch trees. A natural sweetener, it is comparable to sucrose in sweetness but contains fewer calories. Xylitol was first used in large quantities in Finland in the 19th century, where it was extracted from birch trees. Very quickly, it became a popular sugar substitute in Europe and is now used as the primary sweetener in chewing gums all across Europe and east Asia.

Xylitol is a carboydrate that cannot be processed by harmful bacteria in the mouth that cause plaque, tooth decay, gum disease, and ear and sinus infections. These bacteria are not able to digest xylitol. Held in the mouth, xylitol also stimulates saliva flow.* Additionally, xylitol has 40% fewer calories than sucrose and absorbs more slowly into the blood stream, reducing incidence of hyperglycemia.

Clinical studies suggest that the benefits of xylitol are greatest when there is a continuous concentration of xylitol in your mouth. You must chew 2 to 3 pieces of gum 3 times a day (that's 6-9 pieces of gum a day!) to obtain the full benefits. Because XyliMelts is an adhering disc that releases effective concentrations of xylitol over time and you can use it while sleeping when saliva flow is lowest, you don't need to consume as much xylitol to achieve the same effect. This also means hours of relief for a dry mouth as the disc coats and moisturizes, releasing soothing oral lubricants and increasing saliva flow.* XyliMelts for Dry Mouth is designed for use while sleeping, when dry mouth is at its worst.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

How to use XyliMelts

XyliMelts should be placed on the gums on the outside of a molar, upper or lower, with the white side touching your check and the tan (adhesive side) against your gums. After application, do not move the XyliMelts disc for 10 seconds to ensure it is fully adhered to the gum. You can also reference this short slide presentation for a visual breakdown of how to place XyliMelts in the mouth-- Click here to learn how to place XyliMelts in your mouth.

XyliMelts can be used as needed to relieve dry mouth. If their systems are not used to it, some people find that they have gut discomfort when they ingest more than about 5,000 mg of xylitol in a short period of time. Each XyliMelts disc contains 550 mg of xylitol, so don’t use more than 10 on your first day.

OraCoat® XyliMelts ® slowly release a great tasting, all natural sweetener, called xylitol, in combination with an oral lubricant to relieve dry mouth (xerostomia) and combat bad breath (halitosis). However, unlike other natural or synthetic sweeteners, xylitol is actively beneficial for dental health by helping to reduce the risk of tooth decay and freshen breath by almost 30 percent in regular users.

Yes. For use while sleeping, adhere the disc at the gum line on the outside of a molar, upper or lower, with the white side touching your cheek and the tan adhesive side against your gums and/or teeth. Do not adhere it to the roof of your mouth where your might pry it loose with your tongue in your sleep.

A small number of people are sensitive to the acacia adhesive used in XyliMelts and may develop a mild gum irritation after continued use. If you find that you are sensitive to the acacia adhesive, we offer an acacia-free version of XyliMelts.

Do not give xylitol to dogs or other pets. Dogs and other pets have different metabolisms than humans and ingestion of xylitol can be harmful to animals.